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Old 19-03-2008, 22:44
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Quote:
Originally Posted by Nige View Post
Thanks for the tip!
I initially posted thinking that Mark would pick up the post, but then realised that a support ticket would be the way to go,
I submitted a ticket to billing, and they responded in real time, and with no quibbling. I'm really impressed!!
Despite the ups and downs that I've had with Eukhost since I joined, I can't fault their willingness and prompt responses, which is why I've just signed up for another year.
Mark should be expected in picture only if something fails to work as expected. We've given responsibilities to our other staff members as well and they have given their 100% in last couple of months which is good for growth of eUKhost. You can see support staff answering threads from support forum within no time. I hope you can now easily differentiate between eUKhost and other hosting companies
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