Quote:
Originally Posted by eUKMatthew
Please ask her to send us tracert output from her local machine to the server.
She can do this from
Start >> Run >> cmd # it will open DOS window.
then enter following command in that DOS window.
tracert farmoffice.cowcare.info
Please provide us the tracert / traceroute output in a support ticket.
eUKMatthew
http://eukhost.com |
could also use the command
tracert farmoffice.cowcare.info > c:\trace.txt
which will put the results into a text file for easier copying/sending