[eUKhost.com]

Originally Posted by Rose

Thanks for the reply. Shall I just upload them to a new folder or do they need to go somewhere specific?

Also, I have now looked around the forum for similar queries (should have done this before posting) and a reply you gave to someone else at the end of March (sorry haven't worked out how to post links) was

"If you don't have cpanel over there then let us do the transfer of stats as our system admins will need to analyze few things before transferring stats".

Does this mean there is an easier way of transferring the stats rather than downloading and then uploading the numerous text files? I do still have the live files available to me at my old host as well as the back up/download.

I would suggest you to upload your stats in a new folder and allow us to build your stats from information you upload. If that doesn't work then you can provide us with access to your previous hosting account and we will analyze and restore your stats. I don't see any problem in getting this sorted, but you will need to open a ticket for our support team as this sort of work takes some extra time which can be done by the ticket support team only.

Update this thread with the ticket number once you submit a ticket as I would like to keep a track of it.