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Old 18-04-2008, 21:17
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Quote:
Originally Posted by Latona View Post
9 times out of 10 the person in support only has 3 generic answers for any fault as they are first line support - but 9 times out of 10 the answer is always one of 3 responses with the responses along the lines of:

1. check connection cables
2. reboot box
3. switch on at the plug etc
lol. I do agree with that

running ISP Business is quite complicated on all levels. You can see takeovers every other day in this Industry and no one manages to run it well even after so many takeovers.
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