Jack,
Thanks for the reply - but it leaves me more puzzled.
Of course I have already tried some test emails and can confirm that an email with only 'sussex' in the subject did not arrive whereas one with 'kent' there came through in seconds.
I have repeated the test using non eukhost accounts to prove that it is not my ISP that is filtering.
OK, I will raise a ticket - I presume you can trace the delivery path really easily if it starts and ends with an eukhost account!
regards
Chris.
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