I've recently setup a new semi-dedicated Windows server and just wanted to say THANKYOU to all the eUKHost staff involved.
I wanted quite a specific setup (definately not a cookie cutter solution that most hosting companies provide) and all of my requests have been dealt with quickly ... even when I managed to kill the server on the first weekend ... along with all the software that had been setup
... the data centre people rebuilt quickly and efficiently!
I have a Linux
VPS Hosting with another hosting co. (haven't moved because of the hassle of migrating DBs and mail accounts for the 17 sites on it) ... I've just been told that it is impossible for them to setup an rDNS PTR even though this has caused spam cannibal to blacklist the server - definately no spam coming from the server and the hosting co. say:
"The issue of mail from Virtual Private Servers being marked as SPAM is a known issue.
This is due to any reverse DNS lookups being made will show what appears to be a dynamic IP address even though the address is static.
Due to the nature and the way the
VPS Hosting platforms are constructed there is little that can be done.
If you require a full reverse DNS lookup you will need to upgrade to a
Dedicated Server."
... it's a known issue, a simple solution but they won't do anything about it ... hmmm I'm beginning to think that the inconvenience of moving my clients to a new eUKhost
VPS Hosting is being outweighed by the lack of support from what is supposedly one of the larges hosting cos in the UK (mind you all the big ones say that!!)