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Originally Posted by dbm44
I understood the uptime guarantee to be 99.95%, which is 4.32 hours a year - a lot less than the 43 hours you mention.
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Apologies, after 4 hours down I rechecked and the sales blurb says 99.97 so 2.62 hours !
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Oh and as I type the server is down again.
I have an IT management background so I fully acknowledge that stuff goes wrong to everyone, been there done that.
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Me too, thats why I pointed out the real stats about % uptime, many people see 99.5 and think it looks great but when you convert it to real time, the figures are shocking
Still don't think 8 hours plus downtime is OK
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^^^^ agreed,
So Euk - what is the payback when you break your 99.97 uptime guarantee then ?