seems like your router has certain limits on uploads. seems like Virgin uses LAN technology as this is the biggest problem with LAN technology used by ISP's.
They have no issues with downloads, but high speed uploads creates problem for their servers and they block your http as well as ftp access temporarily. I prefer ISP's using DSL technology for same reason.
We can help only if ping stops working, there's nothing else that can be done from our end if reboot of router solves such problem.
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