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Old 04-05-2008, 03:17
johnlon johnlon is offline
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Join Date: May 2008
Posts: 4
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First of all, I'd like to say that I'm still angry about the fact that things on my site kept on going missing and that I was blamed for it especially since I've just spent the better part of the last 48 hours or more trying to get my site fixed, then to be told that the records show that it was me deleting all my files, sorry, but that just isnt right. I have better things to do than mess around like that, especially considering I've just lost two days with my sit being down.

The second thing I'd like to say is thank you to Mark for retrieving my files from the server. After being told by online chat support they werent there. I really do appreciate that.

I am angry at the way you treated me though Mark, making demands and not even explaining why those demands were made. You had the chance to explain to my webdesigner and you couldnt even be bothered. That is so unprofessional.

It turns out, we did more than what you told us to do, we totally reinstalled everything from our test site, which works perfectly, and the minute it got onto your server, which you will see in the files under phpbb2, it showed that error again.

I have to say, thank you so much for the help that Vasco gave me, he realised the problem as soon as he saw the redirect. It was partly to do with your server and the way you run it, it was nothing to do with the I_SPACER image Mark that you demanded we reinstall the updates for the site to fix the problem, my webdesigner was synching images and files over and over on the server. It wasnt showing any problems on the test server, so it just wasnt that at all.

It was definately something to do with your server, its the way its run, and it was something in the rules of your server, your server supports rewrite, mod_security rules, and it conflicted with the file CH_functions.php something that my webdesigner couldnt have known without knowing how you run the servers.

its taken since two days to sort my site out, and even though I have had help and appreciate it, some of the support has been totally unprofessional and unhelpful.

I'm just hoping I dont have any more problems.

Thank you again

John

Last edited by johnlon : 04-05-2008 at 03:27.