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Old 06-05-2008, 18:18
MarkT MarkT is offline
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Join Date: Jan 2008
Posts: 5
Default Kingair - Data loss

I believe that there has been a problem with the Kingair server. I tried to connect a little while ago and none of my sites were available.

Whilst the server is now available, I have definitely lost data. It would seem that what-ever the problem, eUKhost had to resolve it by restoring from a backup. Not a huge problem for me, since I have backups of the updates I made at the weekend.

I would be grateful if eUKhost could confirm that there has been a restore and also let me know what the policy is in terms of notifying customers that a restore has occurred (If I hadn't noticed, it might have been somewhat embarrassing).

Of course, if there has not been a restore, then I'm at a loss to explain where my updates went (possibly an infestation of data pixies......you've got to watch them!)

Did I say that the server was back? It's gone again!

Thanks,

Mark
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