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Old 11-05-2008, 23:10
esnail esnail is offline
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Join Date: Mar 2007
Posts: 417
Unhappy This is a Disgrace

I was migrated to the new 'brilliant' server last week, and other than a few teething troubles, all was going well, until today... I tried a support ticket via email and had no response whatsoever - I tried this forum and had no response from support - so I tried live chat...
That turned out to be hopeless but at least I got him to stop telling me I was being migrated.
I'm very disappointed in the service I've been getting of late and the normally good support has really let me down today - nearly a full day of downtime - and my sites have been taken down - reinstalled with old backups (presumably taken from Kingair - which I'm not on!!!) and taken down again and reinstalled - then databases not configured then everything looking good finally - before it all to start again. I forst noticed what was going on early this afternoon - but now at midnight, sites are still down and I haven't received anything from my support tickets. I have had just about enough I'm afraid.
EDIT - OH JOY! Now all the FTP accounts have gone down again!!!
I will be leaving Eukhost.
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Last edited by esnail : 11-05-2008 at 23:19.
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