Can someone please clarify what we were told by your staff?
We are currently having constant problems with the network connection on our semi-
dedicated server going down.
We have been into live chat numerous times over the last few days to try and get this sorted out.
We were informed, that the reason our server keeps going down is due to excessive ram usage.
However, one of the things that was suggested to us, was to upgrade to a
dedicated server with you, that has 2GB of ram.
I cannot figure that out. If the problem is caused by too much ram usage, then changing to a
dedicated server with the same amount of ram that our
VPS Hosting has: Guaranteed RAM 2 GB, would not fix the problem. I would also add that we have a
dedicated server with another host that has 2GB of ram, has more programs running, and goes down less often than our
VPS Hosting with you does.
I am not having a go at eukhost (not yet anyway), but I would just like this clarified.
Edit: Just to add to this. The following is the output from the uptime and top commands in ssh:
login as: root
root@wavnetworks.com's password:
Last login: Fri May 16 09:19:34 2008 from host86-151-4-244.range86-151.btcentralplus.com
[root@omega ~]# uptime
12:19:09 up 1 day, 15:47, 1 user, load average: 10.12, 5.44, 2.27
[root@omega ~]# top
top - 12:19:45 up 1 day, 15:47, 1 user, load average: 6.06, 4.96, 2.22
Tasks: 64 total, 2 running, 62 sleeping, 0 stopped, 0 zombie
Cpu(s): 2.3% us, 0.3% sy, 0.0% ni, 52.3% id, 45.0% wa, 0.0% hi, 0.0% si
Mem: 2097152k total, 280388k used, 1816764k free, 0k buffers
Swap: 0k total, 0k used, 0k free, 0k cached
PID USER Page Ranking NI %CPU TIME+ %MEM VIRT RES SHR S COMMAND
27777 nobody 16 0 2.0 0:56.33 1.0 145m 20m 5836 S httpd
1 root 16 0 0.0 0:00.09 0.0 4752 608 512 S init
9808 root 16 0 0.0 0:00.40 0.0 3632 560 448 S syslogd
9837 root 15 0 0.0 0:00.00 0.0 2528 392 312 S courierlogger
9838 root 16 0 0.0 0:00.00 0.0 9032 648 524 S authdaemond
9848 root 16 0 0.0 0:00.00 0.1 24792 1968 1424 S cupsd
9849 root 16 0 0.0 0:00.05 0.0 9032 376 244 S authdaemond
9850 root 16 0 0.0 0:00.04 0.0 9032 376 244 S authdaemond
9872 root 16 0 0.0 0:00.42 0.1 21936 1276 864 S sshd
9883 root 21 0 0.0 0:00.00 0.1 6408 1196 988 S mysqld_safe
9906 MySQL Server 16 0 0.0 1:34.05 1.6 124m 32m 4412 S mysqld
9941 root 15 0 0.0 0:01.02 0.3 24916 6208 1280 S chkservd
9953 root 16 0 0.0 0:00.07 0.0 2528 392 312 S courierlogger
9954 root 16 0 0.0 0:00.11 0.0 4684 540 448 S couriertcpd
9960 root 18 0 0.0 0:00.00 0.0 2528 308 240 S courierlogger
9966 root 25 0 0.0 0:00.00 0.0 4684 524 432 S couriertcpd
9971 root 16 0 0.0 0:00.16 0.0 2528 392 312 S courierlogger
Judging by the processes listed in that output, the server is basically sitting idle at the moment, so there is no reason why the load should be that high.