[i2ventures]

NickG,

That's not a problem, but obviously it would have be better to be told this at 9.20am this morning.

Your reply contains the solution to this problem, better internal communication. Surely the sales and verification teams need to know this information. I'm sure sales would not like to look like liars if they are on live chat telling potential customers to signup now and they could be up and running in a few hours! It's this kind of stuff that damages a companys reputation.

Guess I can sit back and watch the football instead then!

p.s When you say 'soon', what does this mean? Today? Next Friday? Next Month?