Thankyou for the reply. My name isn't Andy by the way. It's Craig. It is Andy that pays for the server though.
I apologise for the accusation, but you must have been able to see where I was coming from.
All we want, is a host that is reliable, and that we can trust. In turn that means that we are seen as reliable, and our customers also feel that we can be trusted.
When things like this happen, and there are delays, we look bad in the eyes of our customers.
I hope the accusation does not negatively affect our relationship with you, and I also hope it can be seen as constructive criticism rather than nastiness.
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