64.38.28.242 ( one of our windows server ) had problem early in the morning. Server was rebooted to upgrade mailenable on it but server didnt come online.
Our Engineers started troubleshooting and they found network virus on the server due to which server was not able to come online. We got another windows server setup and the original drive of your server was attached as a secondary on the new server. Data has been copied completely as it is and now we are restoring users as
website hostings wont work without user settings.
Please allow 2 - 3 hours more for your
website hosting to come online. We may need to set new passwords for your username as the old password database may not get restored successfully. This thread will be updated once we have an update on this problem.
We apologise for this inconvenience and we will take necessary steps to avoid any similar virus problem on the new server. There won be any data loss due to this problem.
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