We sincerely apologise for this problem but the user restoration is creating some problems for us and we need some more time to complete the restore. Our Engineer working on this problem has been working on this problem for almost 12 hours now and he has been in the office for last 24 hours.
I am expecting a solution shortly as other team is also working on sorting the network virus on original primary of the server. Whichever solution gets implemeted first would bring your
website hosting and email service online.