Thread: Service Outage
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Old 03-07-2008, 10:25
eUK-Nick eUK-Nick is offline
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Join Date: Sep 2007
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Quote:
Originally Posted by pluggy View Post
When is this nightmare going to end ?

Its turned into a complete shambles. We've lost a months email and SQL Server data despite me keeping our own backups and now we can't send email. My patience is wearing thin, I've been in this game a long time and I've suffered some monumental cockups before I started with Eukhost, but this has reached the top of the list.

Just come out of a pleasant chat with the on-line helpdesk who spent half an hour trying to convince me its a DNS problem when its perfectly OK here culminating in a sheepish silence and then saying he needed to reboot his PC. Just updated the ticket via my private e-mail to ask them to fix the email they mangled.

Changing providers invariably means downtime so what do you do ?

I want my mum..........
Hello Stephen,

I have located your ticket. One of our VPS Hosting administrator is already working on it. Services would be back soon.
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