[John]

Hi,

Thanks for your feedback, I'm sure Nick will respond to it soon. We are constantly looking for ways to improve our backup processes. However, I would always recommend you keep local backups yourself. Ultimately we can't test a backup until it actually comes to restoring from it. There is also only a certain amount of backups we can store, before they get over written by new ones. I would agree that a month old backup is far from good enough though.

Thanks for your patience and please let us know if you have any further problems.