Quote:
Originally Posted by DPS Computing
Which I'm sure they would point out, if for nothing else to reduce their work load  . |
Haha
I sometimes get the same type of responses in live chat; although I do appreciate an issue being fixed, some people wait quite a long time for a response and as Alex has stated they reply with a basic answer; in such case I think the support staff should explain the problem that occurred to give Customers reassurance over the integrity of the support session.