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Old 20-07-2008, 21:46
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Quote:
Originally Posted by nordicweather View Post
9 times of 10 I have get this answer and I totally agree with that fact, if they should give more specific answers (it should not be a long story, just what caused it) it should result in less load on them at the end, when we (users) can see if the reason for problem was on our end so we can correct it and not do the mistake again instead of get "try now"-aswers when we don't know what caused the problem and still sits with the problem in hand.
Hi Henrik,

Our Management Team is aware of this problem and we have taken necessary steps to avoid such replies for trouble tickets.

If you get such response again in future then do let us know here.
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