Tickets will be answered in a sequence and today we are going through unusual traffic on our helpdesk. 50% of our staff is busy answering chats and some other senior members are finishing basic restoration.
Tickets for database errors will take some time for resolution as those will be answered by our senior windows system admins only and you cannot get hold of them on livechat, phone or any messenger. You have to wait till they get hold of your ticket.
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