Quote:
Originally Posted by eUKhost.com
We don't enjoy creating such situation, but we don't want any of our customers to loose their Business due to injected website.
If you haven't received new welcome email till now then please contact our support team and ask them to resend the welcome email with new password.
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We don't enjoy the situation either, as we lose money if we don't answer emails from our clients quick enough ! !
There's probably others here, who are involved in other forums - a couple of my colleagues also help out on some of the forums at SitePoint and WebHostingTalk, and you probably know how bad press travels more quickly than good press - it's not worth getting a bad name over something so basic - all we ask, is that you let us know
straight away, as soon as you've done any changes that affect
us - that seems fair enough really !
Just to give us an idea - please answer truthfully - what time were the passwords reset and what time were the emails sent to let us know ?