31-08-2008, 16:09
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Moderator
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Join Date: May 2007
Location: Santa Barbara, CA, USA
Posts: 1,518
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I would say go onto Virgin livechat and pester them - eventually things get elevated to their second line support. Granted they are slow as anything getting back to you but I've noticed things being slow today with Virgin to the eUK servers.
Are you on ADSL or cable?
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