Thanks for the link
I'm assuming that clientsupport[@]supportdepartment.net is now the address to use?
One problem with the system is that in order for me to receive copies of my client's dealings with support desk, I need to use a form on my main website for them to access and submit their support request, but given that that site is on the same server as my client's, if their problem is that the server is down, then my site won't be accessible either.
I'll look into it more...
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