[eUKhost.com]

Originally Posted by DavidAllen

From your words I take this to mean that some of your support is done in India, some Durham, some Leeds and some from Maidenhead - maybe with different departments and/or support level in different places.

That's fine with me - I've had very good support for lots of years now, and I sure I have dealt with all levels at one time or other. So keep your staff - these days it doesn't matter a jot where you are physically as long as you have an internet connection (...and manage to solve whatever problem i have ).

We've never allowed any unknown person to communicate with our customers or access our servers. All our Staff members from both countries are permanent and some of our staff members from both countries have been working with us since 2004. "Robert King" our CEO, was the only person running eUKhost till 2003 and some of his friends were helping him with support till 2003, his friends started their hosting companies and took some eUKhost customers with them.


Robert was expert in Marketing and his marketing skills helped eUKhost to survive in the year 2003. I joined eUKhost in early 2004 as a technical support person, but Robert helped me to learn Marketing and now I'm CMO of eUKhost. All our management team members are passionate customer service professionals and we never allow any of our staff members to differentiate between any of our customers.