I am a moderator on the site Star is referring to.
Can I just say we are being repeatedly told by technical help that we have been playing with configurations. WE HAVE NOT. Every time we deal with the issues on livechat, we get told we have problems with temp folders filling up and they need deleting, we get told that our folders have been increased and our settings fixed, and the same thing happens every 2 weeks.
We still, after all this time, and REPEATED requests for answers, know why our temp folders fill up so quickly. We are completely happy to pro-actively maintain our site, but no-one seems willing to provide solutions.
It is one thing to fix a problem, it is quite another to explain the problem, to avoid repeating that same problem. Obviously the latter issue isn't working at the moment.
Please advise!
|