Hi Charles,
I'm not sure what went wrong day before yesterday, but all Affiliate payments were made for those who had balance of more than £50 in their affiliate account. I've cleared your affiliate payment of £394 just now.
I had to delete some fraud orders which came through your website and somehow all orders got deleted from the affiliates system. I managed to recall the amount which was to be paid to you and this has now been sent to you.
I apologise for the trouble as something went wrong from my side day before yesterday. We delete previous orders from our new affiliate system once we add credit in our old affiliate system. All payouts are done from our old affiliate system only. You can login to your old affiliate account to check history of payments.
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