Thank you but I cannot log in. I guess that you have to register separately for support area? So I don't know what to register as in order to find the opened ticket.
I tried live chat, Eric answered so I gave my problem, but had no reply or comment back so after over 8 minutes of sitting watching the screen had to go do something else. When I looked at the screen again Eric had finally answered but because I didn't reply he closed the session.
In the meantime I have now had a reply from tech support so am conversing by mail that way.
Guess I will now go register with support as well.
I have to admit I am very concerned as my clients sites are down when the ping points to this new server. I just hope and pray they don't notice!
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