We understand how important backups are as such Hard drive problems have hampered our efforts to give top class service to our customers.
If we get at least some form of messages in logs or something on the monitoring then such problems can be avoided but this things keep on happening with servers and we have decided to give utmost priority to backup of databases.
In case of email service outlook should be given preference over webmail as you can keep a copy of emails in your outlook and emails are downloaded on your local machine but databases cannot be downloaded on daily basis and thats the reason we are giving priority to backups of databases.
We have started additional backup service to allow our corporate customers to keep a daily backup of their mission critical data. I don't think anything would be as good as this for those who are running dynamic
website hostings.
If you wish to maintain a separate backup space on a remote server where you can connect through FTP and we can setup rsync mirroring then you should take a look at our
backup service.
We will setup daily, weekly & Monthly rsync crons to copy backup of your accounts on your backup space. This service would be addon service and we wont compromise with backup service which is included in your
web hosting plan.