It has propagated from our end but it may take some time from her end depending on the ISP she is using for internet service.
Please ask her to wait for some time and then try it or ask her to run following command from her systems command line :-
telnet 87.117.201.122 25
if the output gives tucano.eukhost.com then the problem is sorted from her end as well. If not then ask her to wait for some time.
Alternatively you can open a ticket on our helpdesk and one of our windows system admin can dig into this problem.
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