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Old 21-04-2009, 10:59
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Quote:
Originally Posted by moroandrea View Post
In any case Spamassasin that you use won't work as I expected. I should move the mail server on another server of my own where I use only MailEnable, also with the spam filter. Despite training on your side, despite the interaction of some of your supporter, after 3 weeks I was continuing to get 50mails of spam per day. Now I'm happy because I get only 2-3 mail of spam per day.
Hi Andrea, configuring spam filters for couple of domains & on a non-shared hosting server is rather an uncomplicated task & doesn’t entail much risk. But when you do this for a server hosting a couple of hundred domains, you need to rethink about a small configuration changes & it's huge after effects..

We're pleased to hear that you're receiving less spam now. We've spam filters setup to a best possible level on the shared hosting servers & we take care that none of your legitimate emails are termed as spam in this process of tightening the spam filters & are finally lost/deleted. In my straightforward view, "receiving 10 spam emails is better than to lose one genuine/valid one & that too termed as spam". I believe no one would like the thought of their genuine, legit email being termed as spam & lost/deleted.
Quote:
Originally Posted by moroandrea View Post
I would suggest to provide for each new domain that will be created at least a basic dictionary trained with the most common words to avoid reseller wasting time to train it every time indipendently. And also setup some automatic filter that auto-train it. For this aspect I'm very disappointed.
Thank you for your suggest, I'll put forth this idea to the makers of the Plesk control panel.. & hope they find an answer to this ongoing issue
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