Quote:
Originally Posted by maxmanners
Hi Scott
What a strange coincidence, I leave a message on a Forum after waiting two days for a fix and no action then suddenly you tell me that the problem is fixed.
Well I am very sorry to tell you that it is not fixed!
I receive 2000+ emails per day, so I should receive 5000 email but I have only received 50 emails.
Where are the other 4,950?
Have you lost them or are you going to mysteriously find them because of this email?
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Hi Max,
I apologise for the problem you had in last 48 hours. I will let you know what exactly went wrong with your VPS and credit will be issued for the downtime. I am not sure if this problem is related to the one you had on 19th October 2008, but detailed investigation will be done by myself.
I won't pass any comment on whose fault this was, but I will investigate tomorrow and get back to you within 24 hours. If this was due to our negligence then we will take necessary steps to avoid such problems in future.
We don't get much support from Parallels(Swsoft) and that is the reason we have switched our Windows VPS hosting to Microsoft Hyper-V technology, for Linux we will be switching to Cloud Computing from next month.
Emails which failed to reach your VPS should manage to reach your VPS within next 24 hours. Most of the sending servers must have stored them due to "email delivery failure error", but I cannot assure you whether you will get all 4950 emails which are expected.