I have responded to your ticket and clarified where the problem is continuing.
At 0200 I checked our main domain and all of its sub domains and I found them all to be working.
I have checked again at 0730 and found 11 of the subdomains to be unavailable again
If it continues to follow the same pattern many of these will have reappeared again within 10 -20 minutes and then different ones will disappear for a time.
Additional evidence I have that this is a real glitch is that our sales revenue is down over 50% in the last few days ; strong evidence that we are not the only ones who cannot access the website properly.
Please keep trying to solve this but I cant afford for it to continue. Today, I will shift my attention to looking for a suitable alternative
In addition I have also received an email on another open ticket stating that eukhost will not restore the old shared space ( even though VPS support had indicated that you would ) unless we pay.
I just paid over £ 400 for the VPS hosting that isnt working properly - so thanks for nothing
|