AntiDos was enabled in apf firewall and for some unknown reason it was blocking your IP in antidos. Vallery and most of our livechat operators are level 1 techs and they cannot figure out such thing as ad rules in apf firewall leave no logs in server logs and it becomes difficult for anyone to figure out reason for such blocking.
Andy got your IP unblocked from the iptables rules but apf restores its rules again as apf overrides iptables. Our senior techs who work on our helpdesk know this thing but this never got escalated to them. Next time if you face such problem and you can afford to wait for 1 - 2 hours then remeber to open a ticket from
http://support.eukhost.com only.
Livechat and phone support people cannot work on complicated problems as their priority is to answer customers while those who work through the helpdesk have priority to solve server side problems and then they answer respective tickets.
__________________
UK Web Hosting ||
Business Hosting ||
eUKhost Knowledgebase
Toll Free : 0808 262 0255 ||
MSN : mark @ eukhost.com ||
AIM : eukmark
A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
__________________________________________________
Great Opportunity :: Join our
Affiliate Program for
FREE and earn 20% commission on each referral.