I can understand it from your point of view, but look at it from my point of view, I have been having problems with very slow response times from my VPS for the last few months, I have reported this to support, but I still have the same problems, tonight support blames the slow VPS on back ups, something EUKhosts promised last January will never happen again. I asked VPS support to monitor my VPS and let me know what was causing the problem, they said it was the back up, this is not the only problem as it happens at any time not just when there is a back up running.
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