You advertise ssh access
here, so I was expecting it and was part of the decision to move to eUK. Besides, when I signed up and didn't get it, I asked for it.
I've not been able to login to the support
website hosting from the outset (ticket #EGO-93324-92
, so it's been difficult to track the problems via email. I believe all other problems (and there's been a lot) are on #ESY-28089-649.