I need to be on the server with SSH, but it sounds that that your server in the US is even less reliable than your UK servers. If that is the case, there is no point for me to move from a currently unreliable hosting company to a new and more expensive unreliable hosting company.
don't get me wrong, I'm sure that this is going to be followed by half a dozen posts by users saying how they love your service and quality. I get that and my currently unreliable hosting company forum too. and they havelost my data twice and my settings four times within one year.
I would like to hear from you again when you have a server with SSH and also RAID mirroring set up. I'm not really worried so much about losing data (of course I have backups of my own), but when a machine goes down so I cannot have email for several hours, that is really annoying.especially if all thesite settings are lost as well
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