I have eneabled analog stats but you need to wait for 24 hours for logs to generate and awstats will work after that. If you can provide me with your reseller account username then I can look into your control panel to see the problem.
"Statistics Software Configuration" is to schedule time when stats should be allowed to execute and by default we have 24 hours allowed in it. You cannot change it from your end. You can only enable / disable stats for your resold accounts.
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