I've found the service on eukhost to be fantastic pretty much all of the time.
On the occasions I've needed help or had problems, they've generally been fixed within 24 hours, or at most 48.
The live chat is also great and makes it so much easier to get things done. My old host was an absolute pain and I had to ring an 0845 number to get a reply and was usually kept on hold for ages... plus their hosting package only ever gave me 4Gb transfer for life... if I wanted more, I had to buy it, but here I get 5Gb a month.
Andrew
|