Ask them how many System Administrators they have and whats their level with Windows. Also check if they have 24x7 phonesupport, livechat support and helpdesk support available. I would also like to know type of hardware they use as Dell is not willing to give us any further discounts on hardware.
Also let me know if they make 2 separate remote backups in a week for your
VPS Hosting and if they don't then whats the cost to maintain a separate backup server parallel to Windows node hosting your
VPS Hosting.
I never gave any commitments with pricing in my previous replies as profit margin is calculated at the time of setup of packages. Pricing of plesk and virtuozzo was not clear to us till 7th of this month.
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