Good but not so good
Its a bit of both to be honest, my comments are only based on windows reseller services, so I cannot comment about the rest of eukhost services.
However, my experience with the windows reseller service has been a rollercoaster ride of problems, after problems, after problems.
For instance, support taking 12-15 hours on the last 3 occasions to rectify, even then, the problem is still not 100% sorted. Also, trying to get phone support is a nightmare, with their call centre in India, this makes things even more stressfull, than they already are.
Another bad point or a slight negg if you like, when i signed up I got my welcome email, as one would expect, however, it turned out that I was given the wrong IP for the Plesk control panel login, which isn't that bad but its just another negg.
Overall: Great Software, Nice friendly support people, Horrible phone support, need more staff.
Id give eukhost 5 out of 10.
Regards
Richard
RK Hosting
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