Thanks - Sorry to push you, but admin and medamin and mewebmail are still down - or rather they're asking for authentication which is not the usual dialog, and no user names work.
This has now been down for 2 days - my webmail users can't get to their webmail, I can't administer the
website hosting, or the webmail.
Further to my earlier posts, I've had nothing but trouble since I made the mistake of transferring to Eukhost. Again, I'm not losing my temper, just my patience and confidence.
And a tip for you on customer relations - The word "sorry" goes a long way to pacifiying customers - especially those who are thinking of writing off a year's hosting fees (and 2 years domain registration fees) and postponing expansion plans until they've found a more stable provider.