Thanks Gadge,
Opened a ticket with
VPS Hosting support and they have got back to me saying there is no A/V software filtering on a
VPS Hosting by default.... I've just followed your (very thorough - thanks!) instructions on finding my antivirus.exim file and surprise surprise there is one there! Now I am just a little disappointed with
VPS Hosting support as I asked them a second time when they came back with a simple answer if there was any possibility it could be your thoughts and they said there is no A/V software on a
VPS Hosting.
Well I guess this might not be classed as software, but it could definitely be bouncing mail!
I'm going to have a look at it in more detail now - think I might just comment out all the filters for now.
I'm going to setup a temp forward from my current main mail account (outside eUKhosts with Fasthosts at the moment) and get it to forward to a FH pop account and one on my
VPS Hosting and see what happens. In the past when I've tried this, in a day I've seen that some messages arrive at the Fasthosts pop that never arrive at the my
VPS Hosting one.
The other host I've been testing is Hostgator. Right now I've just gone for a reseller account to try things out (they seem to run a very similar setup to eUKhosts). Not sure their reseller account is the way forward for mission critical stuff but it is pretty cheap. Me and a friend started to talk about clubbing together and possibly going for a dedicated box, but as you can see I'm no linux expert!
Another kind eUKhost customer setup a test POP account for me on their server and I couls see an improvement in that only a couple of messages didn't get through, and these all seemed to be spam, so I thought it had to be something server specific.
Thanks for the offer of trying out on your
dedicated server. I'll see how I go with this test first. I'm happy with the product and flexibility of eUKhosts, but just not blown away with the support I've received with this particular issue (they have been good with other questions though).
Fingers crossed...
Paul