I'd add:
1. Defensive comments from the Chief Marketing Officer - Never a "sorry" always a "what do you expect, it's all very complicated and we have a hard time...."
2. Communication - Updates on problems are few and far between, and again they're mostly defensive.
3. Technical problems - Sure, technology is difficult, sure it takes time to fix things - but I've not had much of a consistent service since I joined eukhost. In comparison to the same price range and offerings from other hosting companies, I think 5 out of 10 is a fair score.
|