Don't go there with that one
I spent an enjoyable (!!) 30 mins with 1st line support on Messenger the other day when email wasn't working - Basically when I raise a ticket from your support pages I don't get a ticket number. The number comes in the auto email acknowledgment of the ticket, and if email isn't working I cant get the number. The support guy was most insistent that support would update me by email - despite me telling him that email wasn't working. By the end i could have pulled out what little is left of my hair.
Luckilly that time i worked out what the problem was and managed to get him to tell admins who fixed it - I then got all the emails telling me there was no problem !!!!
Anyway - I've raised a ticket with the title "Email isn't working"
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