you can register an account on our support desk with the email address you had sent emails and you will be able to see all tickets in your helpdesk account.
I'll need to investigate why our replies didnt reach you but as of now you can check the tickets from the helpdesk located at http://support.eukhost.com
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Toll Free : 0808 262 0255 || MSN : mark @ eukhost.com || AIM : eukmark
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