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Old 29-04-2007, 21:59
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Hello Frazer,

Here are my answers for your questions :-

Will you host a .name?
Ans :- Yes. We have no problem with a .name domain. Registration option is not available on our website hosting but we can provide you with preferred .name domain for £15 per year.

How much will the total cost be for the hosting package, the .name, an additional .co.uk and a .com? Is this exclusive of external charges e.g. nominet?
Ans :- 22.99 + £15 + £18 + £0 ( .com will be free ). You don't need to bother about nominet part as that will be managed by API of our billing system.

I'm unclear about my domain names and their registrations. I think mine are with 1and1; do I have to transfer them to eukhost? What are the reasons for doing so / not doing so?
Ans :- If they are offering low price for registration then keep the domains with then and point nameservers of your domains to our nameservers. We will send information of nameservers in welcome email. Disadvantage of having domains with them would be management of 2 separate accounts but if that saves you some ££'s then you can leave your domains over there. They make no profit in domain registration as they expect customers to purchase hosting as well with the domains so you have to think and make a decision.

How many MySQL Server databases will I be able to have running?
Ans :- Unlimited MySQL databases. adding multiple databases makes no problem for our servers as even a single database can take all resources of a server. Quantity of databases has got nothing to do with performance of our servers.

If my website hostings are successful and I need to upgrade how much will it cost? How will the charge be calculated? One of your pre-sales article questions says "If you want to upgrade you bandwidth or diskspace you have to pay for the difference in prices of plans for plan upgrades." Does this mean that if I want to upgrade after 8 months I will have to pay the difference for the whole year?
Ans :- You will pay difference for 4 months only. There's no reason for you to pay for service that you never used.

Quote:
Many questions for 23 quid! Thanks for your time
I have answered 53 questions of a potential customer for copper package so this one was nothing in comparison. You are most welcome to put some more questions
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