We had no planned maintenance for our servers in last couple of months. All that we do on the servers is done without taking the servers down.
Incase of downtime our support team gets busy with solving the problem so we prefer to put a single post in the forum listing the email addresses of respective customers from billing system and then sending then running the batch is tedious job. Its better to bring the service up in that time as uptime is more important than the description of downtime.
anyways we dont have downtime issues everyday so you can forgive us couple of times in a year
Regards,
Mark.