Thank you to everyone for the replies
I would like to emphasise that my moan was directed at my lack of knowledge & understanding and not at eUKhost.
I would have happily stayed at 1&1 but the process of finding out whether their hosting packages would take 3 domains and how much it would be took 2 months, and they have still only answered one of those questions. So I looked around and eUKhost has answered those questions and many more in much less time.
Thanks for offering to change the domain name.
One again thanks.