DNS / Bind problems due to cpanel updates

[eUKhost.com]

Last night cpanel automatic updates broke bind service on all servers which were set to receive daily automatic updates.

We have rectified this problem on most of our shared hosting servers but some dedicated server customers and vps hosting customers will need to contact our support team if they have been victim of this cpanel update bug.

It wont be possible for us to figure out who exactly has got this problem unless we are notified.

[DPS Computing]

This may be a silly question but here goes anyway! How do we know if we have been affected and what are the symptoms?

[eUKhost.com]

Originally Posted by DPS Computing

This may be a silly question but here goes anyway! How do we know if we have been affected and what are the symptoms?

Your website wont work from your end.

As simple as that

[DPS Computing]

Originally Posted by eUKhost.com

Your website wont work from your end.

As simple as that

Oh good good!! I didn't know whether it was a sneaky hidden problem!!

Sites still up so I guess all must be well!

[Rock]

cPanel released it latest update which created many issues related to named.conf, where domains hosted on cpanel servers won't resolve.

Make the below given changes in the named.conf to get named & your websites running properly:

----------------------------------------------------------------------------------
view "external"
{
/* This view will contain zones you want to serve only to "external" clients
* that have addresses that are not on your directly attached LAN interface subnets:
*/
match-clients { !localnets; !localhost; };
match-destinations { !localnets; !localhost; };
----------------------------------------------------------------------------------
change it to:
----------------------------------------------------------------------------------
view "external"
{
/* This view will contain zones you want to serve only to "external" clients
* that have addresses that are not on your directly attached LAN interface subnets:
*/
match-clients { any; };
match-destinations { any; };
----------------------------------------------------------------------------------

[DPS Computing]

I am assuming we don't need to make these changes if our websites are still working - or do we?

[Rock]

Actually my earlier reply is for people not related to EUKHost. All of our servers have the named.conf fixed
If someone comes across such a problem, googles the error, finds this post, implements whats given, it'll surely help him/her Kinda social service campaign

[DPS Computing]

Ah right. A very commendable and good idea Rock - this must be what I love about eUKhost!